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Alert
Alerts
IMPORTANT WATER SERVICE UPDATE
July 11, 2025
Keatchie Water System will be reading meters at the end of July and will begin billing for July usage. You will no longer receive bills from Grand Cane Water System.
Grand Cane Water System will continue accepting payments only until July 31, to allow time for the transition. After that, billing and service responsibilities will be fully handled by Keatchie Water System.
???? If you have questions about your CURRENT bill, please email: GrandCaneWater@gmail.com — I’ll help any way I can.
???? For all other matters (including meter change outs, leaks, issues related to meter change outs, or bills for July usage sent in early August), call Natalie at Keatchie Water System: 318-933-0330.
???? Keatchie Water System will handle everything moving forward, except for your current bill due this month.
???? If you have a past due balance, it must be paid in full before August 1 to avoid disconnection for non-payment.
We appreciate your patience and cooperation during this transition.
If you are unable to access your account online or believe there is an error with your bill, please EMAIL grandcanewater@gmail.com
Note: I spoke with our online payment system. For those of you having problems logging in, this is what they stated...
"To ensure a smooth login process, the customer will need to make sure they are entering the correct account number and the first three letters of the first name associated with the account."
No spaces, for instance S. S. Crocker would be ssc or S. Crocker would be scr
Alerts
IMPORTANT WATER SERVICE UPDATE
July 11, 2025
Keatchie Water System will be reading meters at the end of July and will begin billing for July usage. You will no longer receive bills from Grand Cane Water System.
Grand Cane Water System will continue accepting payments only until July 31, to allow time for the transition. After that, billing and service responsibilities will be fully handled by Keatchie Water System.
???? If you have questions about your CURRENT bill, please email: GrandCaneWater@gmail.com — I’ll help any way I can.
???? For all other matters (including meter change outs, leaks, issues related to meter change outs, or bills for July usage sent in early August), call Natalie at Keatchie Water System: 318-933-0330.
???? Keatchie Water System will handle everything moving forward, except for your current bill due this month.
???? If you have a past due balance, it must be paid in full before August 1 to avoid disconnection for non-payment.
We appreciate your patience and cooperation during this transition.
If you are unable to access your account online or believe there is an error with your bill, please EMAIL grandcanewater@gmail.com
Note: I spoke with our online payment system. For those of you having problems logging in, this is what they stated...
"To ensure a smooth login process, the customer will need to make sure they are entering the correct account number and the first three letters of the first name associated with the account."
No spaces, for instance S. S. Crocker would be ssc or S. Crocker would be scr