For new service please contact Keatchie Water System, 318-933-0330. We look forward to serving your water needs.
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Alert
Alerts
Mark your calendars!
August 21, 2025
Thank you to those of you who came to the monthly water meeting.
Mark your calendars: Tuesday, September 16 @ 6 pm, Keatchie Town Hall. (For those requesting a time change, this one is at 6 pm.)
This isn’t a regular meeting—this is the VERY IMPORTANT annual meeting. At this meeting, the water system members (you who pay for a meter) will nominate and vote for new board members. We must have a certain percentage of voters for a quorum. PLEASE make plans to be there, and if you can’t, PLEASE email grandcanewater@gmail.com and ask about a proxy vote!
Don’t assume we have enough people—your vote (or votes, if you have multiple meters) counts!
Alerts
Mark your calendars!
August 21, 2025
Thank you to those of you who came to the monthly water meeting.
Mark your calendars: Tuesday, September 16 @ 6 pm, Keatchie Town Hall. (For those requesting a time change, this one is at 6 pm.)
This isn’t a regular meeting—this is the VERY IMPORTANT annual meeting. At this meeting, the water system members (you who pay for a meter) will nominate and vote for new board members. We must have a certain percentage of voters for a quorum. PLEASE make plans to be there, and if you can’t, PLEASE email grandcanewater@gmail.com and ask about a proxy vote!
Don’t assume we have enough people—your vote (or votes, if you have multiple meters) counts!
Accounts Updated
August 10, 2025
Account balances for payments made to Grand Cane Water System through 7/31/25 have been updated online for informational purposes ONLY.
As mentioned previously, your next bill will come from Keatchie Water System with payment instructions included.
All future account questions should be directed to Natalie at Keatchie Water System: 318-933-0330 (calls & texts accepted).
Do NOT call 318-455-4078 — I no longer handle anything related to the water department.
PLEASE do not give out my personal number for water-related issues.
Remember: 318-933-0330 is the ONLY contact number for water services.
IMPORTANT WATER SERVICE UPDATE
July 11, 2025
Keatchie Water System will be reading meters at the end of July and will begin billing for July usage. You will no longer receive bills from Grand Cane Water System.
Grand Cane Water System will continue accepting payments only until July 31, to allow time for the transition. After that, billing and service responsibilities will be fully handled by Keatchie Water System.
???? If you have questions about your CURRENT bill, please email: GrandCaneWater@gmail.com — I’ll help any way I can.
???? For all other matters (including meter change outs, leaks, issues related to meter change outs, or bills for July usage sent in early August), call Natalie at Keatchie Water System: 318-933-0330.
???? Keatchie Water System will handle everything moving forward, except for your current bill due this month.
???? If you have a past due balance, it must be paid in full before August 1 to avoid disconnection for non-payment.
We appreciate your patience and cooperation during this transition.
If you are unable to access your account online or believe there is an error with your bill, please EMAIL grandcanewater@gmail.com
Note: I spoke with our online payment system. For those of you having problems logging in, this is what they stated...
"To ensure a smooth login process, the customer will need to make sure they are entering the correct account number and the first three letters of the first name associated with the account."
No spaces, for instance S. S. Crocker would be ssc or S. Crocker would be scr